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Privacy Policy – SmartBack

Last updated: 29/12/2025

This policy describes how the personal data of users who use the website
https://smartback.net/
(“Website”) and the applications:

  • Pastry Manager
  • DDT Scanner and Print
  • Crio Control

are processed in accordance with EU Regulation 2016/679 (“GDPR”) and applicable legislation.

Data Controller

PASTICCERIA MIMOSA S.N.C. di LIBERATI BIANCA & C.
Registered office: Via Mammianese Nord 29 – 55011 Marginone Altopascio (LU) – Italy
VAT No. and Tax Code: 02585230465
Email: info@smartback.net

Types of Data Collected

We collect the following categories of data:

a) Data voluntarily provided by the user

  • first and last name
  • email address
  • account registration data
  • company and billing data (if applicable)
  • data entered in the applications (operational data, documents, activity information)

b) Technical and usage data

  • IP address
  • device type and operating system
  • access and security logs

c) Payment data

Payments are processed through:

  • Bank transfer
  • PayPal

The Website and applications do not store payment card data.

Purpose and Legal Basis

Purpose Legal basis
Account creation and management Performance of a contract
Use of applications and services Performance of a contract
Annual license management Performance of a contract
Payments and administration Legal/contractual obligation
Technical support Legitimate interest
Security and abuse prevention Legitimate interest
Legal compliance Legal obligation

We do not use personal data for marketing purposes without consent.

User Rights

Users may exercise GDPR rights (Articles 15–22):

  • access
  • rectification
  • erasure
  • restriction
  • objection
  • data portability

Requests: info@smartback.net
Complaints may be lodged with the Italian Data Protection Authority.

Minors

The service is intended exclusively for users aged 18 or over.

Security

We adopt appropriate technical and organizational measures to protect personal data.

Updates

This policy may be updated. The updated version will be published on this page.


🍪 Cookie Policy – SmartBack

Last updated: [insert date]

The website https://smartback.net/
uses essential technical cookies only.

Types of Cookies Used

Technical cookies (necessary)

  • authentication
  • security
  • session management

No profiling or analytics cookies are used.


📄 EULA – End User License Agreement

Last updated: [insert date]

This EULA governs the use of:

  • Pastry Manager
  • DDT Scanner and Print
  • Crio Control

Provided by PASTICCERIA MIMOSA S.N.C.
Email: info@smartback.net

License

A personal, non-exclusive, non-transferable 12-month license is granted.
Renewal: manual.

Governing Law

This EULA is governed by Italian law.

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